Delivering electronics and white goods is quite a bit easier with Bumbal. It is no longer necessary to waste a lot of hours making delivery appointments and a complicated route planning. No more disappointing experiences for customers, because the driver did not turn up on time and no more unnecessary kilometers. Your company enters some data into the Bumbal system and the smart software does the rest!
Improving customer satisfaction by means of smart delivery software
Customers themselves choose a suitable delivery time via the online appointment planner. The options the customer is shown have previously been selected for an efficient route planning. The customer is only offered time slots by the system that fit well into the route planning. Does an option not fit in the route? In that case the customer cannot choose it. The software knows how much time it takes to deliver one order and, if necessary, install it. In this way the planner creates the best route and drivers can be sure to reach the next customer on time. Sometimes traffic-jams throws a spanner in the works and a bit more time is needed. No problem. The customers can follow the delivery driver and the electronics and white goods ordered via a track and trace. If it still takes a bit longer, the track and trace automatically adapts and the customer is immediately informed.